24-Hour Intensive Support Residences

The Intensive Support Residence program (ISR) provides services for people who require 24-hour assistance. People supported by ISR are considered to have complex care needs, a result of physical, intellectual or mental health concerns.

SGACL assists 1-2 people to live in a single home using the framework of intensive case management. The support staff facilitate the creation of a holistic support plan that considers the needs of the person on a physical, social, emotional, and spiritual level. Support staff assist people with their personal care needs and look after the daily responsibilities of running a home. They also work to provide opportunities for people to explore, engage and learn from their community and to nurture relationships with family, friends and acquaintances.